Xbox App on Windows Says Im Not Signed In, But I Am - Fix?

Gaming and Xbox
1

When attempting to access the Xbox app, an error message appears stating that there's an issue with the Microsoft account login, specifically citing a problem with the Store account.

Additionally, when trying to launch Minecraft, multiple error messages are displayed.

2

Hey there,

That’s frustrating. Let me walk you through some steps to troubleshoot the issue.

Step 1: Check if you are signed in correctly

First, ensure you’re signed in correctly to your Microsoft account and your Xbox account. Sometimes, a simple sign-out and sign-in can resolve the issue.

  • Go to the Xbox app and try to sign out.
  • Then, sign in again using the correct credentials.

Step 2: Verify your Xbox account status

Confirm if there are any issues with your Xbox account itself:

  • Open the Microsoft Store app.
  • Click on your profile picture in the top right corner and select “Settings.”
  • Ensure you’re signed in with the correct account.
  • Check for any error messages or notifications.

Step 3: Reset the Xbox app

Resetting the Xbox app can help fix any caching issues:

  • Open Settings (Windows + I).
  • Go to Apps → Apps & features.
  • Search for “Xbox” and select it.
  • Click on “Advanced options.”
  • Click on “Reset.”

Step 4: Check for Windows and Store app updates

Make sure Windows and the Store app are updated:

  • Check for Windows updates: Settings → Update & Security → Windows Update.
  • Update the Microsoft Store app: Open the Store app, click on the three dots in the top right corner, and select “Downloads and updates.”

Step 5: Reinstall the Xbox app (if necessary)

If the above steps don’t work, you can try reinstalling the Xbox app:

  • Uninstall the Xbox app from the Settings → Apps & features.
  • Download and reinstall the Xbox app from the Microsoft Store.

If none of these steps fix the issue, you might want to consider resetting your Windows or seeking further support from Microsoft or Xbox support forums. Good luck