I’ve been struggling with a frustrating issue for over a week. My Windows 11 PC keeps restarting and displaying the CRITICAL_PROCESS_DIED error code. The Blue Screen of Death only appears for a brief moment before the system restarts. Despite trying several solutions, the problem persists. My system is a 2017 Razer Blade Stealth 13 with the latest update.
Here are the steps I’ve taken so far without success:
- Removed all peripherals to isolate the issue
- Ran DISM and SFC commands to repair system files, but no issues were found
- Ensured the CPU is running cool by re-thermal pasting and using a cooling pad
- Checked for outdated drivers, but my system is up-to-date
- Updated the BIOS
- Ran CHKDSK to fix disk errors, but this sometimes causes a crash with a BAD_SYSTEM_CONFIG_INFO error
- Used Windows Troubleshooting for Windows Update
- Performed a hard shutdown
- Scanned for malware using Malwarebytes and Windows Security, but no threats were detected
I’m desperate for a solution and would like to avoid a factory reset if possible. Any help or guidance would be greatly appreciated
Here are some solutions you can try to resolve the CRITICAL_PROCESS_DIED error on your Windows 11 system:
- Run System File Checker (SFC) and DISM commands again
- Ensure you are running these commands in an elevated Command Prompt.
- If any issues are found, follow the steps to fix them.
- Check for the latest system updates
- Make sure all updates are installed correctly.
- Reboot your PC.
- Perform a clean boot
- Disable any recently installed software.
- Boot your PC in clean mode and check if the issue persists.
- Uninstall recent system software
- Identify any recently installed system software.
- Uninstall it to see if it is causing the issue.
- System Restore
- Identify the last known stable system state.
- Perform a system restore to that point.
- BIOS Update
- Ensure the BIOS is updated correctly.
- Try updating the BIOS if you haven’t done so already.
- Memory and Disk Check
- Check RAM for any issues.
- Run a thorough disk scan using CHKDSK and heal any errors found.
- Malware Scanning
- Run a thorough scan with Malwarebytes and Windows Security.
- Remove any malware that may be causing issues.
If none of these steps resolve the issue, consider seeking advanced technical support.