Having trouble with Microsoft Rewards account recognizing my location. Returned to the USA after traveling abroad, but still getting "Oops It looks like you are on the go" message. Tried different browser and device as suggested by support, but issue persists. Anyone have a solution?
I totally get why you’re frustrated about Microsoft Rewards still thinking you’re in travel mode even after you’ve returned to the USA. Here’s what you can do to solve this issue:
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Try turning off travel mode manually:
- Open Bing on your browser or app.
- Click on your profile avatar and then on “Settings.”
- Look for the “Travel mode” or “Region” option and turn it off.
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Clear cookies and cache:
- This often resolves persistent location issues.
- Clear your browser’s cache and cookies for Bing. You can do this by pressing Ctrl + Shift + Delete.
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Disable location sharing:
- Ensure that your browser or device isn’t sharing your location with Bing.
- Check your browser’s settings to see where you can disable location sharing for Bing.
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Use the Bing Rewards Support team:
- Reach out to the dedicated Bing Rewards support team for a more permanent solution.
- You can request assistance at https://support.microsoft.com/en-us/supportrequestform
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Switch to a different browser or device:
- If none of the above steps work, try accessing Bing on a different browser or device.
- This will help you isolate if the issue is browser-specific or device-specific.
Give these steps a shot and you should be able to resolve the travel mode issue and get your rewards back on track.