PSA V4228 Error 2000:0142: Diagnostic Test Failure

Windows 11
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I ran a diagnostic test and got a "fail PSA V" error message.

2

Hey there,

If you’re seeing a “fail PSA V” error message after running a diagnostic test, there are a few things you can try to resolve the issue. Here’s what you can do:

  1. Re-seat the HDD: The error code 2000-0142 usually indicates a hardware issue, specifically with the hard drive cable or connector. Try re-seating the HDD to see if that resolves the problem.

  2. Run Check Disk: If the re-seating doesn’t work, you might want to run Check Disk (chkdsk) to fix any errors on your hard drive. Here’s how to do it:

    1. Insert a USB with the Media Creation Tool and access the Windows Recovery Environment.
    2. Open the Command Prompt.
    3. Type chkdsk /P and press Enter to scan the disk.
    4. If any errors are found, run chkdsk C: /F /R to repair corrupt sectors.

  3. Update System and Software: Ensure your system and software are up-to-date. If you’re running Windows 11 ARM, sign into the Windows Store and download all updates for your Windows store applications. This can sometimes resolve dependency or conflict issues.

If these steps don’t help, you might want to consider reinstalling Windows or seeking further assistance from a hardware expert.

Hope this helps you get your system running smoothly again