Outlook Error 1200 and OneDrive Sign-in Issue - Need Help!

Outlook
1

An error occurred: Something went wrong. [1200]

Error Details:
Correlation Id: dbe1945d-68f4-4b0b-885c-7dd85056401b
Timestamp: 2024-06-24T07:48:12.000Z
DPTI: f184e39817aaedf3a4a5eed4887cb19760a9c79492ca1f84c8d73c40c32c8a6e
Error Tag: 657rx
Error Code: 2148073520

***Moved from Microsoft 365 and Office / OneDrive / Unknown / Other***

2

Hey there!

Outlook Error 1200 can be frustrating, especially when it’s accompanied by OneDrive sign-in issues. It sounds like you’re in a bit of a pickle, but don’t worry, I’m here to help.

Let’s break down what you’ve posted and then get to some potential solutions. The error details you provided are useful, but we’ll need to dig a bit deeper to figure out what’s going on. Here are the steps you can follow to troubleshoot the issue:

  1. Sign out of OneDrive and Outlook: Sometimes, a simple sign-out and sign-in can resolve the issue. Go to OneDrive, click on your profile picture, and select “Sign out.” Do the same in Outlook.

  2. Check for Microsoft account issues: Ensure your Microsoft account isn’t experiencing any issues. Go to the Microsoft account sign-in page, enter your credentials, and check if you can log in successfully. If you’re having trouble, reset your password or follow the password recovery process.

  3. Disable and re-enable the OneDrive add-in in Outlook:

    • Open Outlook.
    • Go to “File” > “Options” > “Add-ins.”
    • Click “Manage COM Add-ins” and then “Go.”
    • Uncheck the box next to “OneDrive for Business.”
    • Hit “OK” to close the window.
    • Repeat the process to re-enable the add-in.

  4. Check for Office updates: Make sure your Office suite is up-to-date.

    • Open Outlook.
    • Go to “File” > “Account” (or “Office Account”).
    • Under the “Product Information” section, click “Update Options” > “Update Now.”

  5. Clear browser cache and try incognito mode: If you’re still having issues, try clearing your browser cache and signing in to OneDrive and Outlook in incognito mode to isolate any browser-related issues.

If none of these steps resolve the problem, it’s possible the issue lies with your network or Microsoft services. You can try contacting Microsoft support for further assistance.