I'm getting an error message "There isn't enough free memory to update the display" when trying to preview a report in Access 365 using an Epson dot matrix printer. However, it works fine with an HP inkjet printer. This issue started after the June 2024 Windows update, as it previously worked with both printer brands. Is this an Access problem or specific to the Epson printer? How can I resolve this issue?
Here is a thorough response to your issue:
Not Enough Memory to Update Display in Access 365 Print Preview
If you are encountering the error “There isn’t enough free memory to update the display” in Microsoft Access 365 when trying to preview a report, it may be associated with low system resources rather than a specific problem with the printer you’re using. This symptom might be linked to the recent June 2024 Windows update.
To resolve this issue, try the following steps:
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System Memory Check: First, ensure your system has enough available memory. Ensure all unnecessary programs are closed and consider adding more RAM if it is insufficient.
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Printer Driver Updates: Ensure the printer drivers are updated to the latest version. Sometimes outdated drivers can cause these types of issues.
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Printer Settings: If using the Epson dot matrix printer, verify the printer settings in Access. Adjust settings like paper orientation, print quality, or page size to reduce memory usage.
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Update Windows and MS Office: Ensure both Windows and MS Office are updated to the latest versions. This might include the latest updates from Microsoft.
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Repair Office Installation: Run the Office repair tool to fix any potential issues with the installation.
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Check for Resource-Intensive Processes: If your system is resource constrained, try closing any resource-intensive applications before attempting to preview the report.
By following these steps, you should be able to resolve the issue with the Epson printer and ensure smooth functioning in the print preview feature of Access 365.