My long-used email account was hacked tonight, locking me out and blocking all incoming emails. I'm desperate to recover it as it contains sensitive information, including login credentials, financial data, and private communications with government agencies.
Sorry to hear that, mate. Losing control over your primary email account can be a nightmare, especially with sensitive info at stake. Here’s what you need to do ASAP:
Change Your Passwords
Immediately change the passwords for all your accounts that use the same password as your compromised email. This includes financial institutions, government agencies, and any other important services.
Secure Your Devices
Run a thorough virus scan on all devices connected to your email account. Update your operating system, browser, and security software to ensure you’re protected from malware.
Contact Your Email Provider
Reach out to your email provider’s support team (e.g., Outlook, Gmail) and report the incident. They’ll help you regain control over your account. Be prepared to answer security questions and verify your identity.
Enable Two-Factor Authentication (2FA)
Once you’re back in control, enable 2FA to add an extra layer of security. This way, even if your password is compromised, the hacker won’t be able to access your account without the 2FA code.
Account Review and Cleanup
- Review your account settings and remove any suspicious linked devices or accounts.
- Check for any forwarding rules set up by the hacker.
- Update your security questions and ensure the answers are not easily guessable.
- Remove any malicious filters or labels.
Monitor Your Credit and Financial Activity
Keep a close eye on your credit reports and financial statements for any suspicious transactions. You can request a credit freeze if necessary.
Government Agency Notifications
Notify the government agencies you communicate with about the breach and request guidance on how to proceed.
Keep an Eye Out for Scams
Be cautious of phishing emails, texts, or calls claiming to be from your email provider or financial institutions. Don’t click on links or provide sensitive info without verifying authenticity.
Remember, act fast, and stay vigilant. Good luck, and hopefully, you’ll get your account back under control soon.