I purchased Minecraft Bedrock edition a while back, before it was bundled with Java edition. Recently, I wanted to try out Minecraft with RTX on my new PC. After downloading the Minecraft launcher and logging in, I was surprised to see a “Buy Now!” message, claiming I don’t own the game. I then downloaded the trial version to see if I could log in, but clicking the “Sign In For Free!” button only led to a “Buy Minecraft!” popup. Despite trying various methods, I couldn’t sign in, even though I’ve done so easily on other computers in the past. What’s more, I discovered that I’m eligible for a free Minecraft Java Edition due to owning Bedrock, but after hours of searching Microsoft guides and posts, I couldn’t find a way to claim it or sign in to my account. I’m hoping someone can help me resolve this issue, as I don’t want to spend another $30 on something I’ve already paid for.
Hey There,
It sounds like you’re having a tough time signing into your Minecraft account and redeeming your free Java Edition, which you’re eligible for because you already own the Bedrock Edition. I’m here to help you troubleshoot and find a solution.
Step 1: Sign Out and Sign Back In
To start, try signing out of Xbox Live, then sign back in. This simple fix has resolved issues for many users on Windows and Xbox. On Switch, you can try the “Clear Account Credentials” button in Settings → Profile.
Step 2: Check Your Launcher
Make sure your Minecraft Launcher is up-to-date and running correctly. Sometimes, the Launcher can cause login issues. Refer to the troubleshooting guide for Minecraft Launcher startup and login issues for assistance.
Step 3: Check Your Account Credentials
Ensure you’re using the correct username, password, and security questions. If you’ve forgotten your password, reset it and try logging in again.
Step 4: Clear Cache and Cookies
Clear your browser’s cache and cookies. This often resolves issues with login and redemption. You can do this by searching for “clear cache and cookies” in your browser’s settings or using keyboard shortcuts.
Step 5: Check Your Microsoft Account
Ensure you’re logged into the same Microsoft account on both your laptop and the Minecraft website. Discrepancies between accounts can cause issues. If you’re using multiple accounts, try making sure they’re all aligned.
Step 6: Contact Microsoft Support
If none of the above steps resolve your issue, you might need to contact Microsoft Support directly for more personalized help.
By following these steps, you should be able to resolve the sign-in issues and claim your free Java Edition. Good luck, and feel free to ask if you need further assistance.