After enabling Minecraft multiplayer in Xbox family settings, I'm unable to access multiplayer mode when I launch the game.
Have you encountered the frustrating error when trying to access Minecraft multiplayer despite allowing it in Xbox family settings? Don’t worry, let’s troubleshoot this together!
First off, ensure your child’s account is set up correctly. Go to the Microsoft Family homepage, sign in with your parent account, and make sure the family group is set up correctly. If you haven’t already, select Create a family group and then Add a family member to include your child’s account.
Next, double-check the Xbox Family Settings app. Open the Xbox Guide by pressing the Xbox button on your controller, then navigate to Profile & system > Settings > Account > Family settings > Manage family members. Confirm that the settings are properly updated and permissions are granted for your child’s account.
Now, let’s dive deeper into possible issues:
- Microsoft Account Settings: Ensure that your child’s Microsoft account is set up correctly for online multiplayer gaming. If not, adjust the settings accordingly.
- Latest Minecraft Version: Make sure your child is running the latest version of Minecraft, as outdated versions can cause connection issues.
- Beta Version: If your child is running a Minecraft beta version, uninstall and reinstall the regular version to ensure compatibility with Realms.
- Custom Account Settings: On the Xbox, there is a setting for joining multiplayer games and viewing user-generated content. Check if this needs to be updated to allow access to Realms.
- Xbox Live Gold: Ensure you have an active Xbox Live Gold subscription, as this is required for online gaming, including Realms. If you have Game Pass, this is included.
- Minecraft Server Version: Verify that the Minecraft client on the Xbox and the Minecraft server your child is connecting to are running the same version.
- Console Specific Settings: If using an Xbox 360, check if different permissions need to be set through the Xbox store.
- Internet Connection: Contact your internet service provider to ensure they aren’t blocking necessary ports (26000-28000, 80, and 443) and that UPnP is enabled.
If none of these steps resolve the issue, it might be a good idea to contact Microsoft support for additional assistance. Good luck, and I hope this helps