After being up to date with daily check-ins, I encountered an issue today, June 21st, 2024. When I tried to check in, it reset my progress back to the start of the week. I had successfully checked in every day this week, including yesterday. What's causing this problem with the daily check-in system?
Hey there,
Sorry to hear you’re having some trouble with the Microsoft daily check-in system. First, let me give you a reassuring pat on the back - it’s not uncommon, and I’m here to help you figure out what went wrong.
There are a few possible reasons why this might be happening. Here are some things you can try or consider:
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Cache and Cookies:
Try clearing your browser’s cache and cookies, especially if you’re using the web version of Microsoft. This often resolves issues like this. Most modern browsers have a simple “clear browsing data” option, usually under Settings or Preferences. Give it a shot. -
Account Sync Issues:
Sometimes, the daily check-in system can glitch if there are syncing issues with your account. Try logging out of your Microsoft account, waiting for 30 seconds (just to be sure), and then log back in. This might reset the connection and fix the issue. -
System Time:
Make sure your system’s date and time are set correctly. If your system’s time is off, it might be causing the check-in system to think it’s a different day or even a different week. Check your system settings to ensure the date and time are accurate. -
Browser Add-Ons or Extensions:
Some add-ons or extensions might interfere with the daily check-in system. Try temporarily disabling any recently installed or suspicious add-ons to see if that resolves the issue. -
Reinstall (as a last resort):
If none of the above steps work, you might want to consider reinstalling the Microsoft app (if you’re using the desktop or mobile app). This will reset the app to its default state, which might resolve any internal issues.
Before you try any of these steps, make sure you’ve got the latest version of the Microsoft app or website. Also, double-check if there are any known issues or maintenance notices on Microsoft’s support pages.
Let me know if any of these steps help you resolve the problem. Good luck, and I hope you get your daily check-in progress back on track