I've had GTA+ for 24 hours, but I haven't received any benefits despite it showing as active.
Hey there, sorry to hear GTA+ isn’t working as expected for you on your Series S.
First off, let’s try the simplest troubleshooting steps:
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Check your GTA Online status: Ensure you’re actually online and can play normally without any issues. Sometimes, a quick log-off and log-back-on can resolve connectivity problems.
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Verify your GTA+ subscription: Double-check your Xbox Store purchase history or the GTA+ menu within the game to confirm your subscription is active and valid. If you’re not sure, you can also contact Rockstar Support to verify your subscription status.
Next, here are a few more steps to help resolve the issue:
Check your GTA Online account for any errors or restrictions by:
- Visiting the Rockstar Games Social Club website (https://socialclub.rockstargames.com/) and logging in with your account details.
- Navigate to your profile and look for any warnings or alerts that might be blocking your GTA+ benefits.
Clear your console cache and restart the game:
- Press and hold the Xbox button on your controller.
- Select “Profile & system” then “Settings.”
- Scroll down and select “Devices & connections.”
- Choose your console, then “Console info.”
- Select “Reset console” and choose the “Reset and keep my games & apps” option.
- Wait for the process to complete, then relaunch GTA V.
If none of these steps resolve the issue, you can try reaching out to:
- Rockstar Support (https://support.rockstargames.com/) for specific GTA+ issues.
- Xbox Support (https://support.xbox.com/) for any Xbox console-related problems.
Hope this helps, and you get your GTA+ rewards rolling in soon