My computer has been freezing randomly, usually once a day, and I occasionally get an error message. I’ve uploaded a mini dump file to help diagnose the issue.
Here’s how we can tackle this DPC Watchdog Violation BSOD:
First, the error usually points to a problematic driver. The most common culprits are GPU drivers, so let’s start there.
-
UpdateYour GPU Drivers:
- Check your GPU manufacturer’s support site for the latest driver updates. For example, if you have an NVIDIA card, you can use their GeForce Control Panel to check for updates.
-
Run SFC Scan:
- This tool helps replace corrupted system files.
- Open the Command Prompt as an Administrator and run
sfc /scan.
-
Run DISM:
- DISM, like SFC, helps fix corrupted system files.
- Open the Command Prompt as an Administrator and run
dism /online /cleanup-image /restorehealth.
Next, let’s check for hardware issues:
-
Disconnect External Devices:
- Remove all external devices except the keyboard and mouse. Sometimes, incompatible devices can cause the issue. If the BSOD disappears after removal, you know which device is causing the problem.
-
Check SATA AHCI Controller:
- Ensure your SATA drivers are up to date. You can update these from your motherboard manufacturer’s support site.
-
Run Event Viewer:
- This can help identify the specific driver or hardware causing the error.
- Press the Windows key + X, select Event Viewer, and look for error logs around the time of the BSOD.
-
Update Your SSD Drivers:
- If your PC has an SSD, make sure its drivers are the latest version.
-
Revert to Earlier Restore Point:
- If you made recent changes or installations, try reverting to a previous restore point before the BSOD started.
-
Reset Windows:
- If all else fails, you can try a clean Windows install or restore from an earlier date.
By working through these steps, you should be able to identify and fix the issue.