False Positive: Bitdefender Identifies olk.exe as a Virus

Outlook
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Warning: Suspicious Activity Detected on Microsoft Website

A webpage from Microsoft has been flagged for suspicious behavior. It’s not recommended to continue accessing this site. The warning was triggered by the olk.exe process.

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Looks like you’re having some issues with Bitdefender identifying olk.exe as a virus, leading to that Suspicious Activity Detected warning on the Microsoft website.

Here’s the deal, olk.exe is a legitimate process from Microsoft used by Outlook to handle cached exchange mode. But yeah, sometimes Bitdefender can get a bit overzealous. Here are some steps you can follow to resolve this:

  1. Whitelist olk.exe in Bitdefender:

    • Open Bitdefender.
    • Go to Protection > Antivirus > Settings.
    • Under Scan Options, you’ll see Exclusions.
    • Add the olk.exe process to the exclusions list.
    • Save the changes.

  2. Disable the ‘Scan Web Pages’ feature:

    • Open Bitdefender.
    • Go to Protection > Antivirus > Settings.
    • Look for the ‘Scan Web Pages’ option.
    • Disable it.

  3. Check for Bitdefender updates:

    • Sometimes, these false positives can be resolved by running the latest version of Bitdefender. So, check if there are any updates available and install them.

  4. Try a System File Checker (SFC) scan:

    • Press the Windows key + X and select Command Prompt (Admin).
    • Type sfc /scannow and press Enter.
    • This will help you identify and repair corrupted system files, which might be causing the issue.

  5. Disable ‘OLA (Office Live Activation)’ if you don’t need it:

    • If you’re not using Office, or if you don’t need live activation, you can disable it.
    • Press the Windows key + R to open the Run dialog.
    • Type reg add "HKCU\Software\Microsoft\Office\16.0\Common\Licensing" /v DisableOLA /t REG_DWORD /d 1 /f and press Enter.

If none of these steps help, you might want to consider reinstalling Bitdefender or reaching out to their support for further assistance.