During the installation of Microsoft 365, I encountered an error with the code 30175-45(8). Despite trying some suggested solutions, the issue persists.
Hey there, sorry to hear you’re stuck with that annoying error.
Before we dive into some advanced solutions, just to cover the basics, have you tried the following simple steps:
- Check your internet connection: Ensure you have a stable internet connection throughout the installation process.
- Disable firewall and antivirus software: Temporarily disable your firewall and antivirus software to rule out those as the source of the issue.
- Ensure enough disk space: Verify you have sufficient free disk space available on your system.
If these steps don’t work out, let’s try some more detailed fixes:
-
Microsoft Office Online Repair Tool:
- Head over to the Microsoft Support site and download the Microsoft Office Online Repair Tool.
- Run the tool and follow the on-screen instructions to see if it resolves the issue.
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Removing previous versions of Microsoft Office:
- Sometimes, previous versions can interfere. Uninstall any existing Microsoft Office applications, including standalone apps like Word, Excel, or PowerPoint.
- Restart your system and try reinstalling Microsoft 365.
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Resetting Microsoft 365 Installation:
- Press the Windows key + R to open the Run dialog box.
- Type
%path%\Program Files\Microsoft Office\Office16and press Enter. - Delete the contents of the ‘Office16’ folder.
- Restart and attempt the installation again.
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Additional Installation Logs:
- After the installation fails, go to
C:\Users\<username>\AppData\Local\Temp\Microsoft Office Setup.log - Check the log for any specific error details. This might give you more insight into what exactly is going wrong.
- After the installation fails, go to
If you’ve tried everything above and still encounter issues, please reply back with more details from the error log. This will help us narrow down the problem and find a solution.