I'm having trouble installing Office 365 and encountering an error. Can someone assist me?
I can definitely help with that.
When you try to install Office 365 Business Standard Retail License, an error might pop up due to a number of reasons. Here are some common things to check to resolve the problem.
One of the most common reasons is that you might have already installed a trial or a more recent version of Office. Make sure to fully uninstall any pre-existing Office installations from your system. Here’s how to do it correctly:
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Go to your control panel, depending on your OS:
- For Windows 10/11: Settings > Apps > Apps & Features > Microsoft Office
- For Windows 8.1/7: Control Panel > Uninstall a program > Microsoft Office
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Next, select the Microsoft Office products you see listed (that might include Word, Excel, PowerPoint, Outlook, etc.) and hit the uninstall button.
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If you see any related updates from Windows, install them first before proceeding.
Let me know if you’re still stuck after this step.