Cant Delete Personal Email: Stuck with School/Work Organization Connection

Windows 11
1

I need assistance, can anyone help?

2

Here’s a detailed and straightforward guide to help you remove the “Work or School” account from Windows 11:

Problem Overview

  • You have a “Work or School” account connected to your Windows 11, which you no longer use.
  • The account is causing issues, like unwanted email feeds, and you want to remove it.
  • You have already tried settings under Settings > Accounts > Email & Accounts, but the option to disconnect is not available.

Removing the “Work or School” Account

  1. Create and Switch to a Local Account

    • Go to Settings > Accounts > Your info.
    • Click on Sign in with a local account instead.
    • Follow the prompts to create and switch to a local account.

  2. Disconnect the Account

    • Return to your Microsoft account.
    • Go to Settings > Accounts > Access work or school.
    • Select the “Work or School” account you want to remove.
    • You should have the option to disconnect it.

  3. Additional Fixes for Mail App Issues

    • Manage Accounts in the Mail app:
      • Go to Windows 11 Mail Settings (gear icon).
      • Choose the problematic account(s).
      • Delete the Account and restart.
      • Add the account back.
    • For further troubleshooting, you can reset the Mail app, uninstall and reinstall it, or check for service issues.

Ensuring Email Security and Disconnecting Organizational Access

  • Email Security Check: Ensure your email account is not linked to any unwanted organizations.
    • Go to Settings > Accounts > Your info.
    • Verify if the linked email account is your personal Microsoft account.
  • Disconnecting Organizational Access:
    • Check your email settings:
      • Review any native organization connections.
      • Remove any unnecessary connections.
    • Ensure your iCloud account is not accidentally connected:
      • Verify your iCloud email security settings.
      • Remove any unauthorized access.

Final Steps

  • Restart Your Computer: Ensure all changes are in effect by restarting your computer.
  • Verify Your Settings: Double-check that the “Work or School” account has been removed and your email feeds are corrected.

By following these steps, you should be able to successfully remove the unwanted “Work or School” account and resolve associated email issues in Windows 11.