Cant Access My Personal Hotmail Account

Hi,

I'm having trouble accessing my personal Hotmail account.

This is a problem because I need to access my Canadian visa information, which is linked to my Hotmail account and requires sign-in codes sent to it.

I've answered all the security questions correctly, but I still can't get in. It's really frustrating and I urgently need to regain access to my locked account.

Can someone please assist me?