Aw Snap Error: Unable to Sign In on Laptop

Outlook
1

Hello,

I'm experiencing an "Aw, Snap" error and unable to log in from my laptop.

2

Aw Snap can be frustrating!

First, let’s try some quick fixes:

  1. Restart Outlook: Close and reopen Outlook to see if it resolves the issue.
  2. Check Your Internet Connection: Ensure your laptop is connected to the internet. This might seem obvious, but sometimes it’s the simplest things that cause the most trouble.

If these don’t work, here are some more detailed steps to help you troubleshoot:

Disable Add-ins

  1. Open Outlook in Safe Mode: Press the Windows key + R to open the Run dialog box. Type outlook.exe /safe and press Enter.
  2. Disable Add-ins: Go to File > Options > Add-ins. Look for any recently installed add-ins and disable them.
  3. Restart Outlook Normally: Close Outlook and reopen it normally.

Clear Browser Cache

  1. Close Outlook: Make sure Outlook is not running.
  2. Open Your Browser: Use your default browser (e.g., Chrome, Edge, Firefox).
  3. Clear Browser Cache: Press Ctrl + Shift + Delete to open the browser’s cache clearing options. Clear browsing data, cookies, and site data.

Update or Reinstall Outlook

  1. Check for Updates: Open Outlook and go to File > Office Account > Update Options > Update Now.
  2. Reinstall Outlook (if needed): If updating doesn’t work, try reinstalling Outlook from the Microsoft website.

Let me know if any of these steps help you resolve the Aw Snap error and log in successfully on your laptop.