Apps Wont Launch: Help Needed

Windows 10
1

I've been having issues with certain apps on my Windows 10 PC, including Spotify, Skype, and Media Player. When I try to launch these apps, I get an error message saying I don't have access to the corresponding files. Running them in admin mode doesn't solve the problem. I'm also unable to reinstall Spotify because the uninstall button is greyed out in the search panel and it's not listed in the control panel. Can someone please assist me?

2

Hey there, I’m happy to help you out with your app issues on Windows 10.

First off, it sounds like a permissions problem, which can be a real pain to deal with. Before we dive into troubleshooting, make sure your Windows 10 installation is up to date. Sometimes, a simple update can resolve weird issues like this.

Now, let’s tackle the apps one by one. For Spotify, try the following:

  1. Press the Windows key + R to open the Run dialog box.
  2. Type %appdata% and press Enter. This will open the AppData/Roaming folder.
  3. Look for the Spotify folder and delete it. This will remove any corrupted config files that might be causing the issue.
  4. Next, open the Windows Search panel and type wsreset. Run the command to reset the Windows Store cache. This might help with the reinstall issue.
  5. Now, try reinstalling Spotify from the Microsoft Store. If the uninstall button is still greyed out, try uninstalling it using the PowerShell command: Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*Spotify*"} |ForEach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)}
  6. Once you’ve uninstalled Spotify, try reinstalling it from the Microsoft Store.

Moving on to Skype, try running the Skype troubleshooter from the Microsoft Support website. This might help resolve any issues with the app.

As for Media Player, try resetting it to its default settings. You can do this by:

  1. Pressing the Windows key + R to open the Run dialog box.
  2. Typing wmplayer.exe /Reset and pressing Enter.

If none of these steps help, it’s possible that there’s a deeper issue with your Windows installation. You might want to consider running a System File Checker (SFC) scan to identify and fix any corrupted system files.

Let me know if any of these steps help resolve your issues